BPL Coin , need to recover them


#1

Hello new here but made a buy at ICO never accessed the dashboard until now and isn’t active , i can’t access to my BPL how can i contact the developer , tryed the support in blockpool.io
but as said another user in the bitcointalk thread support isn’t responding at all.
I hope i can recover my 1800 coin and start using into your blockchain services.Thanks for any help you can give me.


#2

Hello Giusix

Your tokens are safe. The old TEC site still exists, but wasn’t properly linked to our new site.

We are sorry for any confusion this has caused. We are working to get this resolved as soon as possible.

I will update this thread as soon as we have a workaround or resolution

Thank you for your understanding.


#3

thank you , no problem will wait till is working again , thanks for the fast reply .


#4

I’m in the same boat. I purchased in the original Crowd sale but can’t login. Any help would be greatly appreciated!


#5

Hello. We’re sorry to hear that you’re having trouble.

Please follow the instructions in the following knowledge document to claim your tokens:

If you have any further issues, please visit https://support.blockpool.io to submit a trouble ticket.

Cheers!


#6

Hello. I’m sorry for the delayed response here.

Please follow the instructions in the following knowledge document to claim your tokens:

If you have any further issues, please visit https://support.blockpool.io to submit a trouble ticket.

Cheers!